Privacy Policy
At Ostamiss Travel, protecting your personal information is a priority. This Privacy Policy explains how we collect, use, and safeguard your data when you use our online platform.
Information We Collect
We collect personal information you voluntarily provide to us to facilitate your tourism-related bookings and inquiries. This may include:
- Name, address, and contact information
- Booking details and preferences
- Payment and billing information
How We Use Your Information
Your information is utilised to provide and improve our tourism services, including processing bookings, communicating updates, and complying with legal obligations. Specifically, we use data for:
- Managing and fulfilling your travel reservations
- Providing customer support
- Complying with Austrian and EU regulations
Data Sharing and Disclosure
We do not sell your personal information. Data may be shared with trusted partners only when necessary to provide the service, such as:
- Travel agencies and service providers involved in your booking
- Authorized legal or regulatory authorities, when required by law
Your Rights Under GDPR
You have the right to access, rectify, erase, restrict, or object to the processing of your personal data. To exercise these rights, please contact us via postal mail at the address below.
Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Data Retention
Your personal data is retained only as long as necessary to provide the services and comply with legal requirements. After this period, data is securely deleted or anonymized.
Contact Information
For any questions or requests regarding your personal data, please write to:
Ostamiss TravelA-1010 Vienna, Austria
Phone: +43 660 0414790
By using our online platform, you acknowledge and consent to the practices described in this Privacy Policy.